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Are cloud services really that great?

I just went to a Salesforce Cloud 2 event yesterday and I have to say I'm a bit disappointed.

The sharing session was to introduce a collaboration platform, an application developer platform and CRM tool. What's new you might ask? I'm not sure, but I guess it's a just a software company expanding. No doubt, the technology and tools were pretty good, however so are most things out there now.

Marc Benioff just went on a Microsoft bashing session using Apple computers, etc. Through my mind I was wondering if this is out of the frying pan and into the fire.

What I would have liked to hear is how well salesforce will integrate with everything else, how open it is, but that never came out. So it's just another Oracle and Microsoft?

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